FREQUENTLY ASKED QUESTIONS
Q) Are your products safe?
A) Santeva Health and Beauty Products contain organic safe ingredients. We guarantee our products do not contain any steroids, hydroquinone or Mercury. Our products also have many benefits for health and wellness. Please read our "About Us" section to know more about our glutathione benefits
Q) What are the side effects of using Santeva Products ?
A) Santeva products have been approved and tested by dermatologists and is safe for all skin types and skin tones. Santeva products can cause skin lightening and brighten. Dark spots, melasma and hyper pigmentation can't be treated without lightening and our products contain natural acids such as kojic acid. Santeva products such as our Detoxifying scrub, bar soaps, Lotion, and Santeva Ageless cream will exfoliate your skin and might cause some peeling and tingling . This is normal when the product is working.
Q)Is your product safe for breastfeeding moms or women who are pregnant?
A) Our product is safe and natural but we recommend asking your health care provider if pregnant or breastfeeding .
Q) When will I notice results?
A) Some clients may notice visible results as early as 1-3 weeks. Results may vary depending on your skin type and skin tone and can typically take up to 90 days or more for results. For a chart on results depending on skin tone please take a look at our "How to use our Glutathione page"
Q) I don't think I'm seeing results yet, How come?
A) When using our Santeva Glutathione supplements it's important to calculate your dosage with your body weight, if this is not done properly you may not see the results you are expecting. For more information on how to calculate your dosage with your body weight please read our "How to use our Glutathione" section on our website. Also Your liver must be completely detoxed before seeing your initial skin lightening. You can try doing a detox before starting your glutathione journey to help maximize your results. glutathione will only start the side affect of lightening/brightening once your detoxed liver has had its fill of glutathione. The spill over of glutathione will give you the side affect of skin lightening/brightening. Lastly, Use our products on a consistent bases obtain optimal results. Following our Santeva Beauty Regimen is a great way to achieve results. Results may vary.
Q) Can your pills darken the skin?
A) It is not possible for our supplements to darken the skin, science has proved that L-glutahtione is a melanin reducer if taken in high doses. The only way your skin can darken when taking our supplements is if you are not taking the correct measures to avoid the sun or you are reintroducing free radicals in your body and glutathione is working to purge it out of your skin. We have created Santeva Brighten Sunscreen that should be worn daily to help your skin not to darken. Do not use Hydroquinone, Steroid creams, of Mercy creams during your glutathione journey. If you have been using these products and you want to start your glutathione journey, we suggest that you stop using these products for 1 month before starting your glutathione journey so that most of the toxic ingredients have left your system.
Also make sure to take the correct measures to not use harmful products or consume toxic foods/drugs while on your glutathione journey.
Q) Can I use Hydroquinone or Mercy based products while using Glutathione?
A) If you use hydroquinone, mercy or steroid based products while using our glutathione supplements it will not work properly. glutathione is a detoxifier so as long as there is hydroquinone or Mercy in your system the glutahione will try to detox the organism as a toxin and this will hinder your results.
Q) Are Santeva results permanent? Should I continue using the product after I reach my desired skin tone/results?
A). After achieving your desired skin tone/results and getting rid of dark spots/hyper-pigmentation you may stop using Santeva glutathione daily but it's important to use often to maintain results. Many of our clients take a maintenance dose which is 1 Santeva Glow Glutathione a day (500mg). Also, results are permanent as long as you don't expose your skin to the sun. We recommend that you use our santeva brightening sunscreen to maintain results. So that harsh UV's do not re darken and destroy your skin. Over exposure to the sun should be avoided by all skin types.
Q) How do I know what to buy?
A) Every product on our website works hand in hand with each other, this is why we made an option to buy the full Santeva Beauty Regimen. You can also buy our products in different bundles or individually. Also, on our website we have put descriptions for our products and these descriptions say exactly what the product does and where to use and how to use it. Please read thoroughly for better understanding.
Q) Do I have to take your Vitamin C with your Glutathione Supplements?
A) Our glutathione supplements contains vitamin c within their capsules, but when taking our specially formulated Santeva Vitamin C with Rose hips with our glutathione this will help enhance the effectiveness of our glutathione products and give you greater results.
Q) How long will an order of Santeva Product last?
A) Santeva offers products with different sizes/quantity and it depends on what you are using it for. On average our products will last about 1-2 months.
Q) I don't want to lighten my skin but I want to get rid of acne and even out my hyper pigmentation will I get lighter if I use your products?
A) Our Santeva pills remove melasma,hyper pigmentation, dark spots, eczema, stretchmarks, skin discoloration, dark circles, razor bumps and much more. If you would like to use our products and not lighten the skin, take a lesser dosage for a shorter amount of time. The only way your skin will lighten when using our Santeva glutathione supplements is if you take a higher dosage over a long period of time.
Q). How do I use Santeva Products?
A) Our entire product line works well together. We have designed all of your products to work hand in hand. Our glutathione and vitamin c products work from the inside as our serum, bar soap, scrub, lotion, and sunscreen work from the outside to give our clients optimal results. for more information on how to use all of our products efficiently please read our "How to use our Glutathione" section on our website.
Q) How does Santeva Glutathione lighten the skin?
A) The Santeva Glutathione products work from the inside to reduce melanin and the Santeva bar soap that contains kojic acid exfoliates the skin's surface. This process lifts hyper-pigmented skin and hence lightens the skin. Once the skin reveals a new layer, it becomes twice more effective in absorbing our santeva radiance lightening cream, which is very effective in achieving brighter/lighter skin.
Q) Does Santeva work on all skin types?
A) Yes, our products have been proven to work on all skin types. Every race, skin type color and gender.
Q) Can Santeva be used by men and women?
A) Santeva can be used by men and women. Please consult your physician before use if you have any special skin/medical conditions.
Q) Can I return the product for a refund?
A) Please check our return policy on our "Shipping and Returns" page.
Q) Do you ship to countries outside of the United States?
A) Yes we accept all International orders and we ship worldwide. Please check our "Shipping and Returns" page for more info on shipping.
Q) How do I order a product?
A) You may place your order from our official website: www.santevabeauty.biz. We accept all major credit cards,debit cards and PayPal .
Q)Is it safe to order online? Will my credit card be charged without my approval?
A) We can never charge your credit card unless you place your order. Orders are processed by a credit card processing company and we do not get your personal information directly. One of the most effective ways to protect yourself from identity theft is to keep your financial information private. PayPal enables you to pay without sharing your financial information. You will never be charged without your approval.
Q) Where can I purchase Santeva?
A) Currently, Santeva Products are only sold exclusively on our website www.santevabeauty.biz until we announce official stores and resellers. If you buy it anywhere else, it is probably fake as we currently have no distributors.
Q) Does Santeva cause Cancer and Infertility ?
A) Our products do not cause Cancer or Infertility. Our products are all natural and organic and are good for the body. Glutathione in the Master Anti oxidant and is said to help in the aid of curing Cancer. Many of our clients have used our glutathione for infertility and were able to conceive as well.
Q) Is there anything I should avoid doing while taking your supplements?
A) Avoid smoking and drinking alcoholic beverages. The presence of alcohol in your system can make our glutathione supplements not fully absorb in your body. Alcohol and smoking depletes glutathione.
Q) I didn't receive an order confirmation after placing my order how come?
A) After you place your order on our website an order confirmation is automatically sent to your email address that you provided at checkout, be sure that you provided the correct email address, to insure that you receive your order confirmation and any other updates on your order. If you provided the correct email address and do not see your order confirmation in your email, please check your spam/junk mail folder.
Q) How long does it take to receive my order?
A) We process most orders within 1-2 business days if you have "Pre-ordered" items added to your order your order can take up to 7 business days to process. When your order is processed, we will send a tracking number to your email. Orders within the United States generally take 1-5 business days to arrive. Orders outside the USA take 6-15 business days to arrive. Please be advised we do not track your orders for you. Everyone receives a tracking number. Visit our "Shipping and Returns" page to read more about our shipping process.
Q) I placed an order and realized I will may be out of town can I cancel the order?
A) Once an order has been placed it goes straight into processing, if the order has shipped out it cannot be canceled.